This
is a great book - yup lets start with the outcome and work forwards
- which is pretty much the core insight at the heart of this book
about the pitching process. Its a great book because it is written
by a novelist who hasn't found someone to publish his novels so
has poured a love of storytelling, precise observation and careful
structure into a business book, when by his own admission he doesn't
like business books and doesn't read them. Another reason it
is such a great read is that the thinking about how to pitch successfully
is something that is relevant to just about everybody in business
- and further afield as well so it deserves much wider circulation
than adland and even on marketer's
bookshelves. The last reason is that the writer draws on examples
of successful persuasion which don't involve advertising: the OJ
Simpson defence, Churchill's 1941 fight them on the beaches speech
to the House of commons in 19841. So this really is a universal
primer in how to make your case and make it successfully.
Here's why. Firstly Jon Steel is a planner - he is
paid to strategise. Most books about presentations and pitching steer
away from the content - how can you advise on that? More peculiarly
the point of making presentations is to achieve the outcome the
presenter wants. And this doesn't often get talked about. Perfect pitch
goes straight for the jugular. This book explains how to plan to win
pitches - I've never read a book like it - I suspect this is the first
of its kind.
Secondly, Steel has been working in the USA as a partner
in Goodby Berlin Silverstein and leading pitches to some of the world's
most successful corporations. According to the book his success rate
has been 9 out of 10 pitches. While he was a Goodby Belin Silverstein
the agencies billings grew from some 35 million dollars to over 700
million. Pitches aren't won by individuals but if you want to
find out what a winning formula looks like - you're more likely to
find it here.
So
what have we got? Well the book covers the bases - how to lose how
to write presentations, how to avoid death by Powerpoint, how to
lead a team - but it flows so well it isn't the usual business book
swing from topic tree to topic tree - which allows Steel to go into
some surprising territory. There's a whole chapter about making enough
space for creative thinking before ever sitting down and firing up
presentation software - this means switching your blackberry off
or taking a sledgehammer to it as the author eventually did. There's
an brilliant chapter about follow through - the pitch is the journey
- pitches can be won afterwards by what is left behind - by what
the agency does next. Another demonstration that if you want to compete
at the top level you can't allow the outcome to depend on a two hour
meeting dominated by a screen with words on it. Probably the most
memorable part of the book is the framing devices - the use of the
OJ trial to show how presentations can be lost as well as won, the
use of the Churchill speech to show how to dazzle without needing
Powerpoint slides - if you want a flavour of this then check out
the audio above from the APG event where Steel satirizes the Powerpoint
version of the speech. I'm only sorry I can't include the Powerpoint
slides he used to make it even funnier but it still makes hilarious
listening. The final coup is a dissection of the successsful British
bid to host the 2012 Olympics. Steel spent 2 days with Magliano
who led the Olympic bid presentation who took him through the 45
minutes beat by beat.
What Steel shows beyond doubt
is that most agencies are playing at new business. No agency could
sustain pitches of this intensity and run a pitch or two every
week. It turns out that the Goodby Berlin and Silverstein winning
streak came from pitching at most 4 times a year and spending as
much time deciding if they wanted to pitch and if the client was
worth working with as pitching for the business itself. If there
is a flaw in this perfect account of the art of 'high' pitching it
is that if this book is only read by the foot soldiers in a rare
moment between being orderered out of the trenches into another yet
another ill conceived charge across no man's land, then little is
going to change. If agency managers pay attention and if any have
the courage of Steel's convictions then perhaps the quality of pitching
can be raise. But it needs discipline. As Steel says in the interview
- the key to successful pitching is resisting the instincts which
if given their head are wreck pitches every single time. But after
this eloquent and passionate account they can't say he didn't make
his case.